How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*Paid, faster options are available upon checkout. They vary according to your country of shipment.
Will i be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel an order within 12 hours. Please go to your order confirmation page, your customer account page, or contact us at email@example.com. You can access your confirmation page in the order-confirmation e-mail you received after your purchase.